Safety management training
Practical programmes covering the four pillars of SMS, safety culture, just culture and risk-based approaches.
Protecting What Matters
Specialist training and consultancy in aviation safety, risk management, crisis response and disaster preparedness, for aviation authorities, defence forces, airlines, government agencies and businesses.
About us
Sentinel Global Solutions provides specialised training in aviation safety, risk management, crisis response and disaster preparedness, complemented by professional development programmes that build leadership, communication and resilience.
Our clients include aviation authorities, defence forces, airlines and government agencies around the world. Every course blends operational expertise with practical application, so participants return to work able to do something new.
We also bring that experience to companies, through business resilience and crisis management training for leadership teams.
The Sentinel advantage
- Experience drawn from civilian, government and military backgrounds
- Training aligned to ICAO, EASA, ISO and international best practice
- Scenario-based learning that builds confidence under pressure
- Flexible delivery: in-company, online or blended
- Continued support after the classroom
Training and consultancy
Programmes built around your organisation, your regulatory environment and the way your people actually work.
Risk management awareness
Tools and frameworks to identify, assess and mitigate risk in complex operating environments.
Crisis and disaster management
Scenario-based workshops that prepare leaders and teams for real emergencies.
Government and defence training
Specialised programmes for agencies and armed forces, focused on resilience, crisis readiness and operational effectiveness.
Custom development programmes
Designed for your organisation and delivered in-company, online or blended, wherever you operate.
Training catalogue
Our core courses, grouped by theme. Every course can be shortened, extended or adapted to your organisation.
Safety and risk
- Safety Management Systems (SMS) Implementation
- Advanced Safety Auditing and Assurance
- Operational Risk Management (ORM)
- Bow-Tie and Hazard Analysis Techniques
- Fatigue Risk Management Systems (FRMS)
Crisis and emergency response
- Crisis Leadership and Decision-Making
- Emergency Response Planning
- Scenario-Based Crisis Exercises
- Crisis Communication and Media Handling
- Business Continuity and Disaster Recovery
Human factors and performance
- Human Factors in High-Risk Environments
- Crew Resource Management (CRM) Principles
- Leadership and Accountability in Safety-Critical Operations
- Just Culture: Building Trust in Safety Systems
- Stress, Workload and Decision-Making in Operations
Disaster and resilience
- National and Regional Disaster Preparedness Planning
- Multi-Agency Coordination in Disaster Response
- Resilient Infrastructure and Critical Systems Protection
- Disaster Recovery and Post-Incident Learning
- Lessons Learned: Turning Incidents into Improvements
Professional development
- Train the Trainer
- Report and Technical Writing
- Presentation Skills
- Communication in Safety-Critical Environments
- Time and Task Management for Operational Leaders
- Negotiation and Conflict Resolution
- Emotional Intelligence in Leadership
- Critical Thinking and Problem Solving
- Effective Meeting Management
- Cross-Cultural Awareness in International Operations
Featured programmes
Aviation and defence
Integrated Safety Management Systems
10 days
A ten-day intensive programme built on ICAO Annex 19 and Doc 9859, covering all four SMS components, investigation and integration with quality, airworthiness and emergency response.
Download outline
All sectors
Crisis Leadership and Scenario-Based Exercises
1 to 5 days
Leadership teams practise decision-making, communication and coordination under pressure, working through a realistic scenario built around their own organisation.
Download outline
Business, finance and public sector
Business Continuity and Resilience
2 to 3 days
Build a working continuity plan based on ISO 22301 principles: critical activities, recovery priorities, crisis team roles, communications and recovery.
Download outline
Healthcare, pharmaceuticals and construction
Human Factors in High-Risk Environments
1 to 5 days
How people perform, communicate and make mistakes under pressure, and how teams build habits and systems that catch errors before they cause harm.
Download outlineCourse formats
- Executive
- Strategic training for senior leaders.
- Workshops and short courses
- Targeted learning over one to five days.
- Intensive programmes
- Comprehensive ten-day modules.
- Professional development
- Essential competencies for safety-critical environments.
- E-learning
- Digital learning, available on demand.
Course durations
- One-day workshops
- Focused, high-impact sessions, such as Just Culture, Report Writing or Decision-Making Under Pressure.
- Five-day programmes
- Intensive, practical skill-building, such as SMS Foundations, Crisis Leadership or Train the Trainer.
- Ten-day programmes
- Comprehensive, multi-module courses for organisational change, such as Integrated SMS or Executive Safety and Crisis Leadership.
Industries we work with
Our methods come from high-consequence environments, where preparation is tested for real. We apply them wherever a serious incident would hurt people, operations or reputation.
Our training aligns with ICAO, EASA, FAA and recognised international frameworks, including ISO 31000 for risk management and ISO 22301 for business continuity.
How we work
Every engagement follows the same clear process: we listen first, design a solution that fits, deliver training that changes how people work, and stay in touch afterwards.
Consultation
We begin by understanding your organisation's challenges and objectives.
Tailored proposal
We design a training solution around your specific needs.
Delivery
Experienced subject matter experts run engaging, scenario-driven training.
Ongoing support
Guidance and resources after the course help the results last.
Business resilience training
The same discipline that keeps aviation and defence operations running, adapted for companies. For leadership teams that want to know their business can absorb a serious disruption and keep trading.
Crisis Ready workshop
Half day or one day, online or in person
A practical introduction for owners and managers: what a crisis looks like, who decides what, and the first hours that shape everything after.
Leadership crisis exercises
One day, in-company
Your leadership team works through a realistic scenario, such as a cyber attack, a fire or a critical supplier failing, followed by a structured debrief and action plan.
Business continuity and resilience
Two to three days
Build a continuity plan based on ISO 22301 principles: critical activities, recovery priorities, crisis team roles, communications and recovery.
Operational resilience for financial services
One to two days
Incident response, ICT risk and third-party resilience for firms working to meet the requirements of the EU Digital Operational Resilience Act (DORA).
Not sure where you stand? Start with our free Crisis Readiness Self-Assessment, then talk to us about the right course for your team.
Free resources
Practical tools you can use straight away, for organisations of every kind and for specific high-consequence industries. Free to download, print and share within your organisation.
Any organisation
Crisis Readiness Self-Assessment
Fifteen questions for your senior team, with a simple score that shows how ready you are to respond to a serious incident.
Download the self-assessmentAny organisation
Safety Risk Assessment Worksheet
A five-by-five risk matrix with tolerability guidance and severity definitions, plus a printable record for assessing hazards.
Download the worksheetAviation
SMS Gap Analysis Checklist
Check your safety management system against the four components and twelve elements of the ICAO framework.
Download the checklistAviation
Just Culture Decision Guide
A fair, consistent way to decide how to respond when someone is involved in an error, from honest mistake to reckless act.
Download the guideBanking and financial services
DORA Incident Response Readiness Checklist
Test whether your firm could classify, manage and report a major ICT-related incident within DORA's deadlines.
Download the checklistIT and technology
Cyber Incident First-Hour Checklist
What to do in the first hour of a ransomware attack or data breach: escalate, contain, assess, notify and plan.
Download the checklistPharmaceuticals
Deviation Root Cause Analysis Template
A structured record from containment to five whys, contributing factors and a CAPA plan.
Download the templateDefence
Operational Risk Management Pocket Card
The five-step ORM cycle and four principles on a single printable card for planning and briefings.
Download the cardHealthcare
Theatre Team Briefing and Debrief Guide
Human factors prompts for the start and end of an operating list, to support the WHO Surgical Safety Checklist.
Download the guideConstruction
Pre-Task Risk Assessment Card
A quick hazard and control check for crews before starting a task, with a crew sign-on.
Download the cardMake an enquiry
Tell us about your organisation and what you need. We will reply within two working days.